Amatak Mobile – Privacy Policy

Last updated: 18/Nov/2025

Amatak Mobile is operated by Microfinance Amatak Capital PLC, a licensed microfinance institution in Cambodia.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application.

1. Information We Collect

1.1 Phone Number (OTP Login)

We collect your phone number only to verify your identity using a One-Time Password (OTP).
Your number is not shared with third parties for marketing or tracking.

1.2 Location Information (One-Time Use)

We request your device’s location only once when you apply for a new loan.
This helps us verify your nearest branch and service eligibility.
Your location is not stored, tracked, or shared.

1.3 Camera Access

We use the camera to capture:

• Your national ID photo

• Your profile photo for identity verification

Photos are used only for loan processing and compliance.
We do not use camera data for tracking or facial recognition outside verification.

1.4 Device Information

We may collect basic device information (model, OS version) to improve app performance and security.

1.5 Loan Application Data

When submitting a loan request, you may provide:

• Personal details (name, address, date of birth)

• ID information

• Income and employment details

• Supporting documents

This information is used only for credit assessment and regulatory compliance.

2. How We Use Your Information

We use your information for the following purposes:

• Identity verification and fraud prevention

• Processing loan applications

• Providing customer support

• Improving app safety, reliability, and performance

• Meeting regulatory and compliance requirements

We do not sell, rent, or share your data with third parties for advertising.

3. Third-Party Services

Amatak Mobile may use trusted service providers such as:

• Firebase (authentication, messaging)

• Google ML Kit (ID/camera verification)

• Internal scoring systems (loan evaluation)

These services process data only on our behalf and never for advertising or tracking.

4. No Tracking for Advertising

Amatak Mobile does not track users across apps or websites.
We do not use advertising identifiers or data brokers.

5. Data Security

We use industry-standard encryption and security measures to protect your data.
Only authorized staff may access customer information as required by Cambodian financial regulations.

6. Data Retention & Deletion

We retain your information only as long as required for:

• Loan processing

• Compliance with Cambodian law

You may request correction or deletion of your personal data by contacting us at:

📧 Email: support@amatakcapital.com.kh
📞 +855 96 499 6973